Here’s an uncomfortable truth about manufacturing companies:
- Only 57% of manufacturing sales reps hit their quotas—every missed follow-up could cost a six-figure order.
- They log every call, but 45% of leads still disappear due to poor data quality.
- 25% of companies struggle with CRM adoption because they’re stuck on outdated, traditional systems.
- No strategy, just chaos—when outdated CRM can’t show what drives revenue.
But the real problem? Most companies struggle to select the right CRM for manufacturing businesses.
Choosing the best manufacturing CRM is not just about having numerous unnecessary features, but it should also be about scalability, suitability, and customization capabilities to meet the continuous market demands and trends.
And, why should you choose a top CRM for a manufacturing business?
- According to research, get $8.71 ROI on the best CRM software for every $1 spent.
- Boost your sales by 29% and sales productivity by 34%
And that’s just the beginning. From scattered sales and order processing to inadequate after-sales service and support, most of these problems stem from one common issue: using the wrong CRM.
It’s not just about having a system—it’s about having the right one, tailor-made for how manufacturers work.
So let’s break it down. We have curated a list of the top 3 CRMs for manufacturing businesses in 2025, and what makes them worth your attention.
3 Best CRM for Manufacturing Businesses in India
Finding the right CRM for manufacturing companies is key to managing sales and operations efficiently. Here are the top 3 manufacturing CRMs in 2025:
- Hyegro
- Pipedrive
- Leadsquare
Let’s discuss one by one in detail.
Hyegro – An Enterprise-grade CRM at Affordable Pricing (Best fit for a Manufacturing Business)
Unlike the big, complicated CRM systems made for large manufacturers, HyeGro keeps things simple and easy—built just for SMBs, manufacturers, wholesalers, and retailers who want to manage their customers and operations without the headache.
Many manufacturers struggle with CRMs that are hard to set up, causing delays and lost sales. Imagine your sales rep getting stuck trying to customize workflows or set up automations, while they waste time, leads go cold, and follow-ups get missed.
That’s where HyeGro comes in. It’s a low-code, cloud-based CRM for manufacturing businesses that’s easy to use and connect, with technical support available to ensure a fast and smooth setup.
HyeGro’s design is rooted in the unique business environment and cultural nuances of the Indian market, ensuring that manufacturers have a CRM solution that resonates with their operational needs.
Plus, it covers everything your manufacturing business needs:
- Website, social media forms, and chatbots
- Email and automated inbox
- Phone and call tracking
- Account management
- Full 360° view of customers
- Inventory and stock control
- Deal and pipeline management
- Order management and many more core functions. All in one place, without the extra complexity.
Key Features:
- AI-Powered Sales Excellence: From generating leads to invoicing, Hyegro manages all sales operations, enabling more to be accomplished in less time and with greater effectiveness. What makes Hyegro stand out is its cutting-edge AI technology, which is used to streamline and automate key tasks like lead management, deal management, and inventory management, right at your fingertips.
- Custom reports and analytics: Get a clear view of your sales and operations with HyeGro’s advanced analytics dashboard. Build custom reports tailored to your business needs and track real-time pipeline metrics to stay ahead of the competition. With performance tracking built in, you can spot trends, identify opportunities, and make confident decisions that drive growth—no guesswork involved.
- Seamless Collaboration: Keep your team on the same page with HyeGro’s powerful collaboration tools. Easily share important information, track activities through a clear timeline, and exchange documents without hassle. Real-time updates ensure everyone stays informed and can work together smoothly, boosting productivity across your sales and operations teams.
- AI-Powered Lead Scoring: HyeGro utilizes smart AI to score your leads by considering multiple factors, such as where the lead originated and their level of engagement. This helps your sales team zero in on the most promising prospects, so they spend time where it counts — boosting your chances of closing deals and improving conversion rates.
- Account and Case Management: HyeGro lets you keep all your accounts—whether individual, partner, or company—organized in one place. When issues or conflicts arise, you can quickly generate cases to track and manage each situation from start to finish. This feature is especially helpful for businesses dealing with complex relationships or frequent customer and partner concerns, ensuring nothing falls through the cracks and every case gets resolved efficiently.
Pricing:
Standard Plan: ₹719 per user/month (billed annually)
- A 14-day free trial is available, and there’s a 10% discount for annual billing.
Check what is included in this bundle here – https://www.hyegro.com/pricing
Custom Plan: Custom pricing based on requirements
- This plan is tailored for enterprise needs and offers flexible billing options.
Contact the HyeGro sales team to customize your CRM and get tailor-made quotes – https://www.hyegro.com/contact
Video Link – Watch how HyeGro works.
Pipedrive
Pipedrive is a sales-focused Customer Relationship Management (CRM) tool that helps retail stores manage their sales pipeline efficiently and visually. It is designed to streamline the sales process, making it easier for sales teams to track leads, deals, and customer interactions.
Key Features:
- Visual Sales Pipeline: Pipedrive’s standout feature is its visual sales pipeline, which allows users to see every stage of their sales process at a glance. This helps sales teams quickly identify which deals need attention and prioritize accordingly.
- Lead and Deal Tracking: The platform enables users to track leads and deals from initial contact through to closure. With Pipedrive, you can monitor progress, see where each deal stands, and take necessary actions to move them forward.
- Customizable Workflows: Pipedrive offers customizable workflows that let users tailor the CRM to their unique sales processes. This feature ensures that the system adapts to the business rather than the other way around.
- Goal Setting and Performance Tracking: The platform includes tools for setting sales goals and monitoring team performance. Managers can easily track how individual salespeople are performing relative to their targets, allowing them to offer coaching or interventions when needed.
Pricing:
Essential:
- Monthly: $19 per user
- Annual: $14 per user
Advanced:
- Monthly: $34 per user
- Annual: $24 per user
Professional:
- Monthly: $64 per user
- Annual: $49 per user
Power:
- Monthly: $74 per user
- Annual: $59 per user
Enterprise:
- Monthly: $99 per user
- Annual: $79 per user
LeadSquared:
LeadSquared is a CRM designed to help retailers efficiently capture leads and automate marketing efforts. It focuses on streamlining the sales and marketing processes, offering tools for managing customer pipelines, enhancing engagement, and automating tasks to improve overall efficiency and conversions.
Key Features:
- Lead Capture and Management: LeadSquared enables businesses to capture leads from multiple channels (web forms, landing pages, ads) and organize them effectively for follow-up and nurturing.
- Marketing Automation (Email, SMS): Automate marketing campaigns with built-in tools for sending personalized emails and SMS messages, helping businesses nurture leads and keep customers engaged throughout their journey.
- Pipeline and Sales Tracking: Track sales activities and monitor the status of deals in real-time, ensuring that teams stay on top of their sales process, identify bottlenecks, and move deals forward efficiently.
- Integration with Third-Party Tools: LeadSquared integrates seamlessly with various third-party applications and tools, allowing businesses to sync their CRM with marketing platforms, payment gateways, and other essential software for a more unified experience.
Pricing:
- Startup Plan: ₹3,000 per user per month
- Growth Plan: ₹5,000 per user per month
- Enterprise Plan: ₹7,000 per user per month
CRM Comparison: HYEGRO vs. Pipedrive vs. Leadsquared
| Feature | HyeGro | Pipedrive | LeadSquared |
| AI Capabilities | Advanced GenAI: lead scoring, email writing, insights | Basic AI in higher-tier plans | Limited AI features |
| Mobile Field Sales | Full-featured app with offline capabilities & voice lead creation | Mobile app with limited field sales features | Field sales app without voice lead creation |
| CPQ & Invoice Management | Built-in quote, order, inventory, and invoice management | Basic quoting; limited inventory management | Available but requires higher-tier plans |
| Multilingual Support | 10+ Indian languages | Limited regional language support | Good Indian language support |
| Email Integration | Seamless Outlook & Gmail integration with auto activity capture | Good email sync but limited to 5 accounts | Good email integration with Gmail & Outlook |
| UI Flexibility | Kanban, list, and customizable views with Account 360 | Strong pipeline visualization but limited other views | Good UI but requires more configuration |
| Local Support | 24/7 support based in India | Limited local support for Indian businesses | Strong local support team in India |
| Ideal For | Small manufacturing businesses in India | Small to medium-sized businesses globally | Businesses seeking scalable solutions with enterprise features |
Why HyeGro is the Best CRM for Small Manufacturing Companies in India?
HyeGro stands out with its advanced AI for lead scoring and insights, mobile-first design with offline capabilities, and localization supporting 10+ Indian languages. It offers seamless email integration, a customizable UI, and 24/7 local support, making it the ideal CRM to streamline operations and enhance productivity for small manufacturing businesses in India.
Read and understand how HyeGro compares to Leadsquared.
Read and understand how HyeGro compares to Pipedrive
Conclusion
Finding the right CRM for manufacturing isn’t just about checking features—it’s about choosing a solution that helps your team close deals faster and keep operations running smoothly.
And Hyegro stands out as a top choice for Indian manufacturers who want smart AI tools without the hassle of complex setups.
It’s time to stop struggling with outdated systems and start using a CRM that actually works for you. Ready to take the next step?
Book your free demo today and see how Hyegro can transform