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Support

Emails become cases, agents reply from the case, customers check a portal on your domain.

How does support work in Hyegro?

Support lives in the same system as sales. Inbound emails become cases, agents reply from the case, and customers can open a branded portal on your own domain to see their documents and requests.

  • Cases from inbound email, with replies sent from the case
  • A shared inbox with live updates and agent availability
  • A branded customer portal on your domain
  • Case reports next to sales and operations data
app.hyegro.comDemo data
Support in Hyegro

See it in a real workspace.

  • Professional services

    Proposals, clients, projects, timesheets and invoices in one place, so the work you sold is the work you bill.

    Industry
  • Freight and logistics

    Shipments move through stages, carriers get their purchase orders, and invoices go out when the freight lands.

    Industry
  • Distribution and wholesale

    Dealer accounts, a product catalogue, quotes, orders and invoices, with new leads routed to the right rep.

    Industry
  • Training and education

    Courses, cohorts and enrolments, with students kept as contacts and every enrolment tied to its invoice.

    Industry

Early access is open.

We are onboarding a small group of businesses first. Tell us how you work and we'll build the first version of your workspace with you, on founder pricing.